Family Services
The Family Services Unit of Clinton County Job and Family Services is responsible for determining eligibility for the Cash, Food Assistance, Medicaid, Prevention, PRC and Child Care programs. These programs, along with education and training are available to all eligible participants to support families with the resources and supports they need to assist them on their path to self-sufficiency. For additional information on each of these program as well as how to apply, select the program from the menu on the left.
Procedures for Filing Complaints
If you do not agree with an action or decision on your benefits by the Clinton County Department of Job and Family Services, or you think the agency should have done something it has not done, you can ask for a county conference and/or a state hearing. You may call Clinton County Department of Job and Family Services at 937-382-0963 and talk to the administrative staff about your case, or schedule a county conference. You may request a state hearing by writing to:
The Ohio Department of Job and Family Services
State Hearings
P.O. Box 182825
Columbus, Ohio 43218-2825
or call 1-866-635-3748
For additional information on requesting a state hearings or how the state hearing process works, use the link below.
Explanation of State Hearing Procedures
FNS Nondiscrimination Statement
ln accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English’ To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form.
To request a copy of the complaint form, call (866) 632-9992.
Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250 -9410;
(2) fax: (202) 690-7442; or
(3) email: program.intake@usda.sov
This institution is an equal opportunity provider.
Individuals eligible for, receiving services from or benefiting from programs funded by or through the Ohio Department of Job and Family Services (ODJFS) are protected by various laws, regulations, rules, and policies against unlawful discrimination on the basis of race, color, religion, disability, political affiliation (food stamps only), age, sex, citizenship/ participant status (WIOA Programs only) and national origin. If you believe that you have been denied or delayed services for which you are eligible because of your race, color, national origin, religion, sex, political affiliation (food stamps only), disability or age, you must file your complaint within six months of the date on which the incident or treatment happened. You may call the Bureau of Civil Rights to submit your complaint, or you may submit your complaint in writing. If the complaint is submitted by telephone you can call (614) 644-2703 or Toll Free 1-866-227-6353.