Family Services
The Family Services Unit of Clinton County Job and Family Services is responsible for determining eligibility for the Cash, Food Assistance, Medicaid, Prevention, PRC and Child Care programs. These programs, along with education and training are available to all eligible participants to support families with the resources and supports they need to assist them on their path to self-sufficiency. For additional information on each of these program as well as how to apply, select the program from the menu on the left.
Procedures for Filing Complaints
If you do not agree with an action or decision on your benefits by the Clinton County Department of Job and Family Services, or you think the agency should have done something it has not done, you can ask for a county conference and/or a state hearing. You may call Clinton County Department of Job and Family Services at 937-382-0963 and talk to the administrative staff about your case, or schedule a county conference. You may request a state hearing by writing to:
The Ohio Department of Job and Family Services
State Hearings
P.O. Box 182825
Columbus, Ohio 43218-2825
or call 1-866-635-3748
For additional information on requesting a state hearings or how the state hearing process works, use the link below.
Explanation of State Hearing Procedures
Supplemental Nutrition Assistance Program (SNAP) and Food Distribution Program on Indian Reservations (FDPIR) state or local agencies, and their subrecipients, must post the following Nondiscrimination Statement:
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:
- mail:
Food and Nutrition Service, USDA
1320 Braddock Place, Room 334
Alexandria, VA 22314; or - fax:
(833) 256-1665 or (202) 690-7442; or - email:
FNSCIVILRIGHTSCOMPLAINTS@usda.gov
This institution is an equal opportunity provider.
Individuals eligible for, receiving services from or benefiting from programs funded by or through the Ohio Department of Job and Family Services (ODJFS) are protected by various laws, regulations, rules, and policies against unlawful discrimination on the basis of race, color, religion, disability, political affiliation (food stamps only), age, sex, citizenship/ participant status (WIOA Programs only) and national origin. If you believe that you have been denied or delayed services for which you are eligible because of your race, color, national origin, religion, sex, political affiliation (food stamps only), disability or age, you must file your complaint within six months of the date on which the incident or treatment happened. You may call the Bureau of Civil Rights to submit your complaint, or you may submit your complaint in writing. If the complaint is submitted by telephone you can call (614) 644-2703 or Toll Free 1-866-227-6353.