Service and Support Department
SSA Brochure
Contact Information
Service and Support Team
Director: Kim Doss, kdoss@nikecenter.org
Manager: Amy Sexton, asexton@nikecenter.org
Service and Support Administrators
Stephanie Osborn, sosborn@nikecenter.org
Kelly Priest, kpriest@nikecenter.org
Katie Suttles, ksuttles@nikecenter.org
Lisa Caplinger, lcaplinger@nikecenter.org
Sara Luttrell, sluttrell@nikecenter.org
Taylor Schulze, tschulze@nikecenter.org
Natalie Stratton, nstratton@nikecenter.org
Leda Volino, lvolino@nikecenter.org
Eligibility and Investigation Coordinator
Crystal Guisleman , cguisleman@nikecenter.org
Provider Support Coordinator
Amanda Van Tress, avantress@nikecenter.org
Employment Coordinator
Rebecca Baker, rbaker@nikecenter.org
Family Support Liaison
Marnie Reed, mreed@nikecenter.org
Secretary
Kelly Williams, kwilliams@nikecenter.org
Emergency after hours & weekend phone: (937) 725-5074
Scope of Services
The Service and Support Department was created in January of 2002 in response to House Bill 94 for the Ohio Department of Developmental Disabilities. Staff coordinate services and supports needed by individuals with developmental disabilities to achieve positive outcomes for success in their daily lives. Individuals eligible for county board services have a team to assist them in meeting their needs.
Services include:
- Establishing an individual’s eligibility
- Assessing individual needs for services
- Developing person-centered service plans
- Establishing budgets for services based on assessed needs
- Assisting individuals in choosing providers through the free choice of providers process
- Monitoring services for quality and outcomes
- Maintaining rights, reporting major unusual incidents and processing complaints
- Ensuring coordination between service providers in the county
- Ensuring individuals have a designated person to advocate for them
- Assisting individuals in community connections and obtaining community employment